Below, you can find a list of the most commonly asked questions:

My offer was declined?
This really should not happen, but in the instances that it does, please send the following information to us at customercare@lemonmobile.com:

• Offer details sent by us
• The date and time that you received the offer from Lemon
  
• The date and time that you tried to redeem the offer
• Any feedback given to you by the company

What kind of offers can I expect to get?
Discounts, buy one get one frees, one day offers, money off vouchersand most importantly we will be able to provide you with EXCLUSIVE Lemon only offers that we will negotiate on your behalf with yourfavourite brands!

What is WAM?
WAM stands for 'Wireless Advertising Messaging'. WAM can be any type ofmessage (SMS, MMS etc..) that advertises a companies product and/orservices. Lemon is pioneering WAM around the globe!

Why Lemon
Why Not? The Lemon is fresh and full of Zest....more importantly, you don't have to be a lemon to use Lemon

Will I be charged for any SMS messages that I receive?
No and absolutely never! We pay for the service by charging theadvertisers, after all, they want your business we make them work forit! This is unlike EVERY OTHER company out there that charge the poorusers who often find a horrific phone bill at the end of the month!

Do I need to pay something in order to redeem my voucher or offer?
You will not need to pay to redeem a voucher or offer. Just simply takethe offer, or quote the offer, to the company it corresponds to andthey will fulfil the offer for you.

I have forgotten my login details. Where can I get them from?
Your password is at least 4 characters without spaces. To get yourlogin details sent to your email address, CLICK HERE. Enter the e-mailaddress associated with your Lemon profile, then click the submitbutton. We'll email your password to you. Once you receive it, you canedit or update your profile when you log back in.

I want to change my profile details. How do I do that?
CLICK HERE to change your personal details or categories choices. Tickthe categories you'd like to add or remove, and continue saving heapsof money.

Will you send me other types of messages like MMS, VMS, voicemail or emails?
Most offers will only be communicated via SMS. Occasionally, companieswill want to send you MMS messages through Lemon however these, likethe SMS, will not be charged for and will also be for FREE!

Will you sell my data to other companies?
NO, ABSOLUTELY NOT! Your information is safe and secure at Lemon andwe will never sell or give your details to any other organisation,company or person. WE DO NOT ENDORSE OR PROLIFERATE SPAM

Will I be bombarded with SMS messages all day?
WE DO NOT ENDORSE OR PROLIFERATE SPAM so you will not receive anythingthat you have not requested from Lemon. So what our customers ask for,they get. And they get it for nothing too!

Is my data secure?
Yes, we use the latest encryption and firewall technology designed to keep all predators at bay!!!

Can I use Lemon outside of the UK?
We are currently rolling out Lemon internationally. Keep checking backover the next few months to see where we are going.

What is in it for Lemon?
We want to create the worlds largest WAM community. This will give ourregistered members the buying power to get the offers they want and toget them for free. Remember we only make money from the advertisers butwe will not do this at the expense of our members integrity.

How can I get a job at Lemon?
We are always on the lookout for great talent so if you have what ittakes then please CLICK HERE to contact us and send in your CV.

Can I advertise on Lemon?
We are particular about what we will advertise as we want only the bestoffers for our members. If you would like to advertise on Lemon,please Contact Us.

Where has Lemon gone? Sometimes I can't access the site.
From time to time we need to update the site. give it a few hours...we will be back!

I received and email from Lemon, but how do I know if it is for real?
If you believe the email you have is not from Lemon then please forward to customercare@lemonmobile.com. and we will let you know if it is from us.